Frequently Asked Questions
What are the hardware specs?
Dell OptiPlex 7040 Micro: Intel Core i7-6700T (Quad Core, up to 3.60GHz), 16GB RAM, 512GB SSD, micro form factor. This is the exact model running our own family's system. Powerful enough for multiple AI agents + family data.
Can I add more agents over time?
Yes. We build custom agents based on your family's evolving needs — homework helpers, budgeting, travel planning, and more. We'll discuss options during your consultation.
What happens after 1 year?
Hardware warranty expires, but software keeps running. You can purchase extended warranty or upgrade to new hardware when needed. No subscription lock-in.
Can I add more agents later?
Absolutely. We can build custom agents tailored to your family: Homework Helper, Parenting Advisor, Travel Planner, Budget Tracker, and more. We'll explore what makes sense for you.
How does backup work?
We help you set up automated backup during setup. Options: Cloud backup (Backblaze B2, ~$50/year you pay), USB external drive (~$60 you pay), or hybrid for redundancy. Your choice — your control.
Is my data private?
Yes. Your family's data lives on the OptiPlex in your home. No cloud storage. No data selling. Nothing shared with third parties. Calendar, preferences, memories, photos — all stored locally. You own your family's intelligence.
How do I get support outside office hours?
By appointment. Schedule a time that works for you, and we'll be there. For immediate help, our 24/7 AI chatbot can handle basic questions and how-to guides.
How long does shipping take?
5-7 business days within North America. We'll provide tracking information once shipped. International shipping available — contact for pricing.